Question 1

How long does my plan pricing stay locked in?

Accepted Answer

Every Saturn Solar Cleaning service plan comes with an up to 3-year price-lock guarantee. Your per-cleaning rate stays the same for up to three years, even if our prices go up for new customers, as long as you stay on the schedule.

Question 2

What's included in every cleaning visit?

Accepted Answer

Every cleaning includes a full pure-water wash with deionized water and specialized solar brushes, a free infrared thermal inspection of every panel, before-and-after photos sent to your phone, warranty-claim documentation if we find a defect, and a quick roof check for soft or wet spots so you can catch issues before your roof warranty runs out.

Question 3

How is pricing calculated by system size?

Accepted Answer

We have three tiers based on panel count: small (under 15 panels), midsize (15 to 30 panels), and large (30+ panels). Pick your size to see the exact pricing. Service plans take a flat $75 (Biannual) or $125 (Quarterly) off every cleaning regardless of size.

Question 4

How much can I save with a service plan vs one-time cleanings?

Accepted Answer

The Biannual plan saves you $75 every cleaning vs the one-time price for your size. The Quarterly plan saves $125 every cleaning. That's roughly $500 a year for most homes compared to four one-time cleanings. Every plan visit also includes a free thermal inspection.

Question 5

What is the price-lock guarantee?

Accepted Answer

When you join a service plan, your per-cleaning price is locked in for up to 3 years, even if our prices go up for new customers. You only re-rate if your system size changes (say you add panels) or you change plan cadence.

Question 6

How do I know which plan is right for my home?

Accepted Answer

It depends on your location, surroundings, and roof. Homes near trees, dirt lots, construction, the coast, or the freeway usually need the Quarterly plan to hold production. Inland homes with little debris do great on the Biannual plan. We'll quote your home in 60 seconds and recommend the cadence with the best return, not the most expensive plan.

Question 7

Do you offer commercial or large-system service plans?

Accepted Answer

Yes. We service commercial rooftops, multi-family properties, HOAs, warehouses, and ground-mount arrays throughout San Diego County. Pricing is custom based on system size and access. Call us at (619) 663-8067 or request a quote and we'll put together a proposal.

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Not sure which plan fits your home?